AMK Microfinance Institution Plc has been named “Best Microfinance Company Cambodia” in the Global Business Outlook Awards 2019.
AMK is judged across a wide range of criteria for works through its technology innovation, attractive EMI’s, low and attractive processing fees, processing and disbursal speed, flexible repayment terms, fully implemented client protection policy, friendly customer services, higher integrity staff, and effectively addressing varying conditions for clients. AMK is the first, and only microfinance institution in Cambodia that had an independent in-house research department to conduct all the market research, client satisfaction surveys, and study customer perception and behaviors.
Mr. Kea Borann, CEO of AMK MFI Plc said the award recognized AMK’s continued its efforts and objectives to offer sound and viable One-Stop Shop financial services to the unbanked low-income customers, especially those who live in a rural area.
“In the past few years, AMK’s success in the low value and high volume market that has built on a culture of innovation, both on client-focused aspects such as product design and delivery, as well as internal aspects, to drive efficiency which in turn has a positive effect on the client experience. AMK has made significant investments in technology to expand its reach and boost its performance efficiency,” he said.
AMK MFI Plc is one of the leading microfinance in terms of outreach and customer we served. As of November of 2019, AMK operates in 90% of total villages with 149 offices, over 3,000 experienced staff, 56 ATM/CDM, and over 5,000 Agents running in 25 provinces and cities across Cambodia. AMK served nearly 900,000 customers, with a loan portfolio of over USD 320 million, and a deposit with around USD 180 million. AMK also offered micro-insurance on health and accident to over 320,000 of its loan clients nationwide to cover them from undue financial stress.
AMK provides a variety of adequate financial services, including loans, deposit, leasing, money transfers, micro-insurance, Bill Payment, Payroll Service, Agent Banking, Mobile Banking, ATM/DCM, and other affordable financial services.